We believe that support is the key to a system that exists in a fast changing diverse environment. We ensure that Caplum is kept at the cutting edge of technology so when you adopt a new technology for your network, Caplum is already aware and capable of handling it. We are always developing Caplums capabilities and keeping pace with the latest browser techology to ensure that Caplum can run in as many browser environments as possible.

Caplum is sold on an annual licence basis and for this annual charge you get unlimited phone, online support and free upgrades to the software. This means for one payment per year all of your Caplum running costs are taken care of, as we appreciate that life cost of a product is more important than the one off purchase price.

We operate a support desk with full software management, all calls are logged and given an inquiry number. We also offer remote online support to help resolve problems quickly and easily.

We also have a dedicated secure support site where you can download manuals, the latest version of the software, report problems and make suggestions.